SLMHC adapts medical resource to better serve its patients
Tim Brody - Editor
The Sioux Lookout Meno Ya Win Health Centre (SLMHC) has taken another step to better serve its patients.
The health centre has partnered with the Canadian Patient Safety Institute (CPSI) to adapt their patient guide, titled “5 Questions To Ask About Your Medications,” to local Indigenous dialects.
The patient guide was designed as part of the CPSI’s national campaign to prevent harm and reduce medication errors through increased patient/healthcare provider dialogue.
SLMHC Quality and Patient Safety Lead Adrienne Crosby reviewed the guide and was eager to distribute online-ready Cree and Ojibway versions at the health centre; however she found some wordings did not accurately reflect dialects spoken by hospital patients at SLMHC.
“Determined to turn the guide into a useful tool for SLMHC, Crosby received permission from CPSI to adapt it to dialects more commonly spoken in this region—not an uncommon request to the organization. She then set about the task of adapting the guide with Ojibway-speaking translator Renee Southwind and Cree-speaking translator Josephine Turtle, who in turn provided feedback and rephrased wording to match local dialects.
“Not only did the finalized Ojibway and Cree guides receive positive feedback from SLMHC management and senior administration, the SLMHC name and logo are now proudly displayed among the documents’ prominent contributors and endorsers,” a news release issued by SLMHC explained.
Commenting on the translation team’s work Crosby said, “We wanted to have a patient resource that was accessible and understandable to the majority of clients we serve.”
She added, “Our patients need to feel comfortable with the medications they’re taking, and if not, they need to know what questions to ask their healthcare providers. The ‘5 Questions’ guide can now help them with those conversations.”
The SLMHC-updated Cree and Ojibway versions of “5 Questions to Ask About Your Medications” were first distributed for use during the hospital’s Patient Safety Week celebration (October 29 – November 2).
Health care organizations across the region are welcome to contact SLMHC if they would like copies of the adapted guide.